Laundry matt in eastpointw mi7/29/2023 ![]() ![]() Any food marks or fresh stains were not removed or even touched. User ( 06:03) Instead of dry cleaning my clothes They instead just ironed them to make it appear as if it was cleaned. ![]() User ( 12:27) Had the worst experience ever today at this so called place of business! I was treat like a crackhead, my washer at home is broke and I live in the area so once again I decided to give your always broke equipment, nasty bathrooms, no proper help establishment some of my hard earned money and bring my laundry to be washed only to be cheated out of $20 ! had put my clothes in the finally working washers went to get change and the machine took my money no change ever came out so I pushed the return button to get my money nothing so I go tell the so called attendant who told me she had to call her boss so he calls bk and say that he ran the camera and it shows that when I walked away the machine spit my $20 on the floor and a lady with blue shoes picked it up! That was bs Bad business wouldn't give me my money nothing I'm never ever giving this nasty stinky smelling place my business again! I had to pack my stuff and go to another more professional place in Detroit where the owner is on site to handle these issue professionally and his change machine works! I will be spreading the word about the owner at Pro clean you thief! Hope your business go under angry hard working mother. only minor issue is the parking lot tends to be a zoo as there is no striping and people can't park without them apparently. User ( 20:47) Great service, lightning fast. I was very disappointed when I picked up my dry cleaning. The colors on my work dress bled onto eachother. Has a machine with soap, bounce etc also. I am not pleased with the way she spoke to me.What Others Say about this business: User ( 03:50) Good, clean, safe laundry mat. ![]() For being in customer service she is not friendly, I feel as if she knew she could have sent a package inquiry email for me the first time I talked to her and she didn't want to do it and then when I called again when I was better educated from speaking with the Allen Park supervisor she was irritates that she had to do it. I called the Eastpointe post office back and asked to speak with a supervisor and spoke with Nicole again, and she had a slight attitude and was very short with me when I asked her if she could send out a package inquiry email she cut me off and said she would do it and was about to hang up the phone and I stopped her and asked her if she needed my information and once again with an attitude in her voice told me she had my information on her screen and was going to do it. I called the Allen Park post office back and spoke with a supervisor who told me to call back my local (Eastpointe) post office and speak with the delivery supervisor or the postmaster supervisor and have them send a package inquiry email. Today I called Eastpointe post office and was told by the supervisor Nicole that it was never delivered, so I looked at the tracking information online and saw it was sent to the Allen Park post office I called there and was told it was actually sent to the Detroit package distribution center they gave me a number to call and I couldn't get a hold of anyone there. I have a package that was due to be delivered yesterday when I tracked it through UPS it said it was in transit with my local post office.
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